Management Partners offers organizational analysis services to improve an operation's efficiency and effectiveness. We are experienced in performing organization reviews of individual departments as well as total governmental entities in a variety of settings including large and small cities, counties and special districts. Management Partners conducts organization reviews in a variety of disciplines, addressing an array of organizational operations.
Our successes with this service include the projects highlighted below.
Surprise, AZ Public Works Department Organization Review
After several reorganizations, significant staffing cuts due to severe budget constraints, and several leadership changes, the City of Surprise hired Management Partners to complete an organization review of the Public Works Department. The department includes solid waste and recycling, engineering, capital planning, streets, facility management and water and wastewater functions. Detailed recommendations addressed management of the department, staffing, workload, technology and business systems, and operational issues, as well as the organizational structure, to position the organization for success. We also supplied an Implementation Action Plan which will provide a blueprint for action when the new department director is hired.
DuPage County Forest Preserve, IL Organization Review
The Forest Preserve District of DuPage County hired Management Partners to conduct an organization review of the District’s organization and operations. The review included functions similar to Niles, including right-of-way management, forestry management, fleet management, information technology, project planning and management, and customer service. Our project report emphasized the need for the District to conduct a community-based strategic plan as a starting point for resolving community conflict over the service roles of the District and competing individual interests. Other recommendations included realigning primary departments, consolidating public relations and volunteer services, and enhancing technology..
Covington, KY Governmental Organization Review
Management Partners completed a review of the operations of Covington government departments, applying best practice knowledge in the search for opportunities for improvement. Separate analyses were completed for the Police Department, Fire Department, Community Development, Housing and Code Enforcement Departments, the Department of Public Infrastructure, Finance Department and the Office of the City Manager. This work was completed as a key part of an overall initiative to reform the operations of the government under the guidance of the Mayor, City Commission and City Manager. The review included every aspect of departmental operations, including organization, staffing, use of performance metrics, allocation of staff to specialized units and the application of industry best practices.
“Your organization has set the bar far higher than most in your business can hope to reach. Thank you, and all who were involved. Very well done.” – Jim Pfeffer, Treasurer, City of Blue Ash, OH