Sacramento CompStat Meeting

spd_logoThis week I was invited to witness how the Sacramento Police Department (SPD) has institutionalized data-driven, performance-based policing strategies by attending one of the SPD’s regular CompStat meetings on Wednesday, August 20, 2014.


With many local governments around California having to limit their budgets and cut costs, the SPD has demonstrated that synthesizing data and encouraging law enforcement managers to deliberate results can help a department lower crime rates, and also respond to crime more efficiently and effectively.


During Sacramento’s CompStat meetings, command staff review a number of data sets that inform their future policing strategies, including:


  • The number of crimes reported in each district (by type)
  • GIS mapping that identifies crime hot spots within each district (by time of day and by day of week)
  • The percent change in the number of crimes reported in each district (by type)
  • What crimes are statistically likely to occur in certain areas
  • The number of crimes reported per capita (by type) as compared to other big cities in California
  • And much more!


The SPD crime analysis team follows up these CompStat meetings with more fully developed District reports tailored to each geographic area of the City and directly inform how law enforcement is deployed throughout the City.


In short, at the Sacramento Police Department, CompStat has become more than a statistical tool that enables data collection and analysis, it has become a management philosophy that builds from the notion that government can improve its performance by evaluating its results. 

2014 Inspiring Women in Public Administration Conference

20140626_ku_iwpa_0001Over 200 women gathered for the annual
Inspiring Women in Public Administration Conference, held at the University of Kansas Edwards Campus in Overland Park, Kansas.   The theme was “Daring Greatly.”   Speakers included San Bruno, CA city manager Connie Jackson; Tualatin, OR city manager Sherilyn Lombos; Parkville, MO city administrator Lauren Palmer; recently retired city manager Joyce Wilson of El Paso, TX; University of Missouri-Kansas City Athletics Director Carla Wilson; Deputy Regional Administrator of HUD Region VII Theresa Porter; Dr. Barbara Kerr of the University of Kansas, and several other inspiring women.   They shared insights about triumphing after failure – declaring your win. We heard stories of powerful women who have made amazing contributions to their fields.   We saw a TED Talk about leveraging the feelings of vulnerability to propel us toward innovation, creativity and change.   

Management Partners was a sponsor of this event, along with ICMA, ICMA-RC, Women Leading Government and numerous other organizations.

2014 FCCMA Conference

The Florida City and County Management Association is a professional organization of practicing Florida local governments administrators. It is one of the largest International City/County Management Association state affiliates with over 500 members. Almost half of the members attended the annual conference last month in Orlando. Like other similar conferences, it is a chance for local government professionals from across the state to share stories of success and good governance.

Management Partners was well represented by Jerry Newfarmer (President and CEO), Kevin Knutson (Regional Vice President) and me. For Kevin and me it was a homecoming of sorts since we both previously worked in Florida – Kevin for the City of Coral Springs and I for Broward County. It was exciting to see many of our former colleagues and share our current efforts to help improve local government in Florida and beyond.

Being a process improvement junkie myself, I very much enjoyed the session titled “There’s Always Room for Improvement: Lean Six Sigma.” Speakers in this session detailed how the City of Ormond Beach, Florida used lean six sigma techniques to improve the contract change order review process. Lean and lean six sigma are tools used to both reduce the non-value added steps in processes and reduce errors and anomalies. Applying these principals usually streamlines a process and saves money. What better way to serve our residents than making their government more efficient and effective?

As a company, Management Partners has conducted countless process improvements over the last 20 years. I have helped on a few myself and it’s always gratifying when participants gain a true understanding of how much work they put into a process and how much time and money can be saved by doing something more efficiently.

I look forward to assisting our clients throughout Florida and working with former colleagues again in my capacity with Management Partners.

2014 Women's Leadership Summit

US Treasurer Rosie Rios inspired an audience of over 250 at the Women’s Leadership Summit held in San Jose, CA on May 7.  She started her career in local government and was Fremont’s Director of Economic Development when I was city manager there.   This annual event is jointly sponsored by Women Leading Government and the Municipal Management Association of Northern California.   Management Partners was well represented by Karen Davis, Brittany Gabel and me.  Much networking went on during the day, new friends were made, and leadership aspirations and ideas on other pertinent topics were shared.  It was an enriching day.  

2014 Transforming Local Government Conference

The Transforming Local Government Conference is always a great forum for learning about innovative approaches to managing cities and counties, and this year in Denver was the biggest one ever. Management Partners is a corporate partner of the Alliance for Innovation, and I had the opportunity to attend this year to learn from colleagues and visit with friends from all over.

One presentation that really resonated with me was by the City of Denver Peak Academy that detailed their efforts to deploy innovation throughout the City, using process improvement tools that are proving to be effective at helping local government meet service demand with limited resources. Because of my own experiences with Lean Six Sigma and the Malcolm Baldrige National Quality Award, I’m always interested in how different agencies integrate continuous improvement into their own management systems. The Denver program is a good one, and they shared both success stories and failed ideas, which were valuable in understanding what could go wrong.

Many of our friends and clients gave presentations on interesting projects that they have implemented, including North Port, Florida’s online “living room,”; San Mateo County, California’s call center customer service improvement project; Fort Lauderdale, Florida’s community engagement efforts; Sacramento, California’s digital communications policies and procedures; Montgomery, Blue Ash, and Sycamore Schools, Ohio three-way partnership on, a regional community communications effort; and Olathe, Kansas’ Balanced Leadership Program.

The conference offers an opportunity to keep up with the latest best practices and to hear directly from frontline staff how they successfully implemented these innovative ideas in their organizations. I know I’m looking forward to the next conference in Phoenix in 2015!


© Management Partners, Inc. 2011