On Friday, August 23, Management Partners participated with approximately 80 others in the International Hispanic Network’s Regional Summit held in San Jose. Jan Perkins, Senior Partner and ICMA Senior Advisor, was one of the coaches participating in the newly launched Madrinas/Padrinos program. Karen Davis, Executive Director of IHN and an associate within Management Partners, worked closely with President Magda Gonzalez, City Manager of Half Moon Bay, and the rest of the board to organize the event. San Jose City Manager Ed Shikada gave a welcome to the group. The opening keynote speaker was Dr. Aida Hurtado, who spoke on understanding diversity. ICMA President Jim Bennett spoke at lunch and explained why he has appointed the Task Force on Strengthening Inclusiveness Within the Profession. Other speakers included Pat Martel, City Manager of Daly City and President-Elect of ICMA; Deanna Santana, Sunnyvale City Manager; Chris Zapata, San Leandro City Manager; Maria Hurtado, Acting City Manager of Tracy; Hazel Wetherford, President of the Municipal Management Association of Northern California; Reyna Ferrales, Deputy County Manager for San Mateo County and representative of Cal-NAPA; Manuel Esquivel, City Manager of Brighton; and Troy Brown, currently Assistant City Manager of Livermore and soon-to-be City Manager of Tracy, representing the National Forum for Black Public Administrators (NFBPA).
This week I was invited to witness how the Sacramento Police Department (SPD) has institutionalized data-driven, performance-based policing strategies by attending one of the SPD’s regular CompStat meetings on Wednesday, August 20, 2014.
With many local governments around California having to limit their budgets and cut costs, the SPD has demonstrated that synthesizing data and encouraging law enforcement managers to deliberate results can help a department lower crime rates, and also respond to crime more efficiently and effectively.
During Sacramento’s CompStat meetings, command staff review a number of data sets that inform their future policing strategies, including:
- The number of crimes reported in each district (by type)
- GIS mapping that identifies crime hot spots within each district (by time of day and by day of week)
- The percent change in the number of crimes reported in each district (by type)
- What crimes are statistically likely to occur in certain areas
- The number of crimes reported per capita (by type) as compared to other big cities in California
- And much more!
The SPD crime analysis team follows up these CompStat meetings with more fully developed District reports tailored to each geographic area of the City and directly inform how law enforcement is deployed throughout the City.
In short, at the Sacramento Police Department, CompStat has become more than a statistical tool that enables data collection and analysis, it has become a management philosophy that builds from the notion that government can improve its performance by evaluating its results.
Over 200 women gathered for the annual Inspiring Women in Public Administration Conference, held at the University of Kansas Edwards Campus in Overland Park, Kansas. The theme was “Daring Greatly.” Speakers included San Bruno, CA city manager Connie Jackson; Tualatin, OR city manager Sherilyn Lombos; Parkville, MO city administrator Lauren Palmer; recently retired city manager Joyce Wilson of El Paso, TX; University of Missouri-Kansas City Athletics Director Carla Wilson; Deputy Regional Administrator of HUD Region VII Theresa Porter; Dr. Barbara Kerr of the University of Kansas, and several other inspiring women. They shared insights about triumphing after failure – declaring your win. We heard stories of powerful women who have made amazing contributions to their fields. We saw a TED Talk about leveraging the feelings of vulnerability to propel us toward innovation, creativity and change.
Management Partners was a sponsor of this event, along with ICMA, ICMA-RC, Women Leading Government and numerous other organizations.
The Florida City and County Management Association is a professional organization of practicing Florida local governments administrators. It is one of the largest International City/County Management Association state affiliates with over 500 members. Almost half of the members attended the annual conference last month in Orlando. Like other similar conferences, it is a chance for local government professionals from across the state to share stories of success and good governance.
Management Partners was well represented by Jerry Newfarmer (President and CEO), Kevin Knutson (Regional Vice President) and me. For Kevin and me it was a homecoming of sorts since we both previously worked in Florida – Kevin for the City of Coral Springs and I for Broward County. It was exciting to see many of our former colleagues and share our current efforts to help improve local government in Florida and beyond.
Being a process improvement junkie myself, I very much enjoyed the session titled “There’s Always Room for Improvement: Lean Six Sigma.” Speakers in this session detailed how the City of Ormond Beach, Florida used lean six sigma techniques to improve the contract change order review process. Lean and lean six sigma are tools used to both reduce the non-value added steps in processes and reduce errors and anomalies. Applying these principals usually streamlines a process and saves money. What better way to serve our residents than making their government more efficient and effective?
As a company, Management Partners has conducted countless process improvements over the last 20 years. I have helped on a few myself and it’s always gratifying when participants gain a true understanding of how much work they put into a process and how much time and money can be saved by doing something more efficiently.
I look forward to assisting our clients throughout Florida and working with former colleagues again in my capacity with Management Partners.
US Treasurer Rosie Rios inspired an audience of over 250 at the Women’s Leadership Summit held in San Jose, CA on May 7. She started her career in local government and was Fremont’s Director of Economic Development when I was city manager there. This annual event is jointly sponsored by Women Leading Government and the Municipal Management Association of Northern California. Management Partners was well represented by Karen Davis, Brittany Gabel and me. Much networking went on during the day, new friends were made, and leadership aspirations and ideas on other pertinent topics were shared. It was an enriching day.